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I will be arriving in Naples airport from the US on May 24. My hotel in Sorrento can provide a transfer. How long can I expect to wait to go through customs at the airport. Where do the drivers meet you. I will not be able to use a phone in Italy.

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Hi Diane and welcome to our community! I'm not sure how long it generally takes to get through customs in Naples, because I've never flown through that airport. Perhaps someone else here in the community has more information.

As far as where to meet your driver, you should ask your hotel. Generally speaking there is only one exit where passengers can come out of the terminal into the main waiting area of the airport, so if you exit with the other passengers, most likely your driver will be waiting for you holding a sign with your name along with other drivers waiting for passengers as soon as you exit the secure area of the arrivals terminal.