Is the ItaliaPass Lounge free or require a purchase?
The ItaliaPass Lounge is free for ItaliaPass Passholders. To purchase an ItaliaPass, click here. There are also day passes to the lounge available for non-Passholders for $25 USD. To get a day pass, click here.
If we are traveling from the US to Rome and then going to Florence. When should we purchase our train tickets for that day? More than 3 hours or not more than 3 hours?
We recommend purchasing your train tickets in advance at ItaliaRail.com. Since you'll be going to Florence after you arrive in Rome, we recommend booking a train that departs no earlier than three hours after your plane arrival time at Fiumicino airport. This allows you sufficient time to clear customs, gather your luggage, and get into the city and to the train station.
When do I Check-In to the ItaliaRail - before boarding? - after boarding?
There's no check-in process for train travel. Bring your ticket QR code to access the platforms at larger stations such as Termini. At smaller stations access to the platforms is open and you'll just need to keep your ticket information handy so you can show it to the conductor when they come through to check tickets.
Can we book the train tickets online or on an app?
You can book train tickets directly at ItaliaRail.com. There's no app, you just simply book directly at the website.
Are there multiple-day transit options in Rome?
Yes, there are unlimited-ride passes available for 24, 48, and 72 hours:
24-hour pass: €7 (worth it if you'll take at least 5 rides in a 24-hr period)
48-hour pass: €12.50 (worth it if you'll take at least 9 rides in a 48-hr period)
72-hour pass: €18 (worth it if you'll take at least 13 rides in a 72-hr period)